Refund Policy
Last updated: November 2025
Our 100% satisfaction guarantee
If you're not delighted with your Magiqoo story, we'll make it right. Reach out within 30 days of your purchase and we'll either rewrite the story for free or refund your money in full.
How to request a refund
Email support@magiqoo.com from the address you used to place the order. Include your order number and a short note about what went wrong.
How long refunds take
Approved refunds are issued to your original payment method within 3–5 business days.
What's covered
Alle Magiqoo-Pläne sind abgedeckt. Credits können nur erstattet werden, wenn die Geschichte noch nicht generiert wurde.
Questions?
Write to support@magiqoo.com any time.